Shipping Policy

Last Updated: June 2026

Thank you for shopping with UrbanFarmly . We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or major holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

Processing time: 1–3 business days
Transit time: 5–10 business days
Estimated total delivery time: 6–13 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

We offer:

Free Shipping on Orders Over $50

Shipping costs for orders below the free shipping threshold will be calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking information may take up to 48 hours to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

UrbanFamily is not responsible for orders shipped to incorrect addresses provided during checkout.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact our support team. We will work with the shipping carrier to investigate the issue and provide assistance.